Rich Harwood on Libraries as Change Agents, Turning Outward, and the Need for Qualitative Data
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Rich Harwood is an author, public speaker, and the founder and president of the Harwood Institute for Public Innovation, a national nonprofit organization dedicated to change in the public sphere. Since its establishment in 1998, the institute has worked with such partners as the Corporation for Public Broadcasting, AARP, and the United Way Worldwide, as well as civic groups across the country, to help them develop innovation strategies guided by community engagement.
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