Organizational Body Language | Peer to Peer Review
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I'm becoming increasingly convinced that everything we do in the presence of others is, among other things, language—and in the academic library, virtually everything we do is done in the presence of others. we are constantly doing things that send a message—sometimes explicitly, but more often implicitly. In fact, everything that we do sends a message. If we don't pay attention to what I like to call our "organizational body language," we run the risk of sending the wrong message inadvertently.
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