Boston Public Library’s Redesign in Progress
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The average age of users in the newly renovated second floor of Boston Public Library's (BPL) Johnson Building has come down at least a decade, according to BPL President Amy Ryan, and it’s easy to see why. The goal was to create a library that is flexible and responsive to user needs. BPL’s management is serious about the principles in its strategic plan, called the Compass. “We take those eight principles very seriously. We even take fun (Principle #8) seriously.... It really is about the user, the expectations of the user of all ages.” said Amy Ryan, BPL’s CEO.
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